Once you've purchased on our website, we suggest you to check your mailbox ASAP specialy in your junk mail folder or SPAM folder.

It's possible that our mail is classified as junk mail by mistake by mail delivery system. If it's the case, please add our mail adresse on your safe sender list.

Once your package is prepared, we will send you a second mail with invoice.

We strongly suggest you to leave us a phone number, that we can contact you when your product is no longer available.

Tom & Eva  is always at your service, and we are constantly improving our service quality to meet your expectation.

     -   Tom & Eva Web Service team

Chronopost Parcel Tracking:

Chronopost is a standout in fast special delivery with a strong global presence. Enter your tracking number on their official website for real-time updates on your parcel's journey and delivery status.

DPD Parcel Tracking:

DPD shines with reliable business delivery service across various regions in Europe. With an extensive network, enter your tracking number on their site for accurate updates on your parcel's location and delivery time.

Colissimo Parcel Tracking:

Colissimo is a national leading player in France, providing reliable delivery services for personal parcels across the World. Their expansive coverage ensures timely updates on your parcel's whereabouts and expected delivery date.

GLS Parcel Tracking:

GLS offers economic commercial delivery solutions across Europe. Their strong geographic presence ensures real-time updates on your parcel's location and anticipated delivery window.

UPS Parcel Tracking:

UPS is renowned globally for its robust delivery services. With an extensive network on northern Europe, their strength lies in delivering parcel to northern Europe by Airplane with a reasonable price.