Once you've purchased on our website, we suggest you to check your mailbox ASAP specialy in your junk mail folder or SPAM folder.

It's possible that our mail is classified as junk mail by mistake by mail delivery system. If it's the case, please add our mail adresse on your safe sender list.

Once your package is prepared, we will send you a second mail with invoice.

We strongly suggest you to leave us a phone number, that we can contact you when your product is no longer available.

Tom & Eva  is always at your service, and we are constantly improving our service quality to meet your expectation.

     -   Tom & Eva Web Service team